How do we work
We contact you
After you submit the form or send us a WhatsApp message, our senior engineer will contact you within the next few hours — often much sooner — to discuss your plumbing, heating, electrical or home repair needs, assess the scope of work and provide a clear quote. If you need an immediate response or a same-day appointment, call us on +44-745-652-9022
We Attend Your Property
Our engineer will come to your property as soon as possible and, if needed, we can often arrange a same-day visit. In around 90% of call-outs, we complete plumbing, heating, electrical or general home repairs on the same day, often within the first hour. If we need extra parts or more time, we’ll arrange a convenient return visit. For urgent jobs or tight deadlines, we can also work evenings or overnight and adapt the schedule around you.
We Complete the Work
We source and purchase the materials and parts required for your job, so you don’t have to arrange anything yourself. Our engineers complete the work to a high standard and aim to finish within the agreed timeframe. Once the work is completed, you’ll receive a clear invoice and, where required, a detailed work breakdown, service report or other relevant documentation. Depending on the type of work carried out, we also provide a workmanship guarantee for added peace of mind.
About
Our Story
Aqua Fox is a family-run London plumbing company — founded by professional Ukrainian engineers who brought their skills and strong work ethic to the UK. What started as a small dream quickly became a trusted local service helping Londoners in every borough.
We handle everything — from emergency plumbing and leak repairs to drain unblocking, boiler services and full plumbing installations. As Gas Safe registered engineers, we guarantee safe, certified and high-quality work for both homes and businesses.
We believe in honest pricing, clear communication and fixing problems properly the first time. When you call Aqua Fox — you’re not just getting a plumber, you’re getting a team that truly cares.
Fast response. Professional service. Family values.
Our Services
Looking for a reliable plumber in London? Our experienced and fully qualified team offers a complete range of professional plumbing and heating services across Greater London — available daily for both residential and commercial properties. Whether you’re dealing with an emergency leak, planning a bathroom renovation, or need a new boiler installed, we’re here to help quickly, efficiently, and at a fair price.
Leak Fixes / Pipe Repair
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Burst or leaking pipes
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Dripping taps and faulty joints
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General water-leak diagnostics and repair
Bathroom & Kitchen Plumbing Installations
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Installing or replacing baths, showers, sinks, toilets
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Fitting kitchen appliances like dishwashers, washing machines
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Remodels / refitting when renovating
Drain Unblocking / Drainage Services
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Clearing blocked sinks, toilets, and drains
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Sewer and drain inspections
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High-pressure jetting / cleaning
Emergency Plumbing
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Daily call-outs for urgent problems like burst pipes or major leaks
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Rapid response for critical issues
Client Testimonials
"Excellent service. It was a real pleasure to have Denys work for us. He fixed the pipe in just 30 minutes . I also asked him to replace the silicone around the sink, and he did it as a gift. He explained how to use everything properly afterwards and cleaned up after himself. Very pleasant and professional."
Marta
(Bark.com review)
"Plumbing work: excellent service and quality. Very fast, professional, and I also want to highlight the pleasant communication with the company owner. Highly recommended!"
Daria
(Google Maps review)
"Top marks. Denys and his team stayed late into the night to get us a great result. We had just moved in and we were really grateful for his patience and flexibility in helping us fix things we were discovering in real-time. Very happy with the result and looking to book them in agin for when we want to upgrade the bathroom."
Emeka
(Bark.com review)
FAQs
Do you offer emergency plumbing services?
Which areas of London do you cover?
Are your engineers Gas Safe registered?
How quickly can you arrive?
Yes, we provide emergency call-outs across London.
Need urgent assistance? — Call us at +44-745-652-9022.
We are here for you every day 24/7.
We provide services across all London boroughs for homes and businesses alike.
Yes — our team includes qualified Gas Safe registered engineers certified to work safely on gas appliances and boilers.
Response time depends on your location and urgency. We usually respond to website forms and WhatsApp messages within an hour. For emergency call-outs, our team can usually arrive within 1 to 5 hours, depending on your location.
Tip: WhatsApp is often the fastest and most effective way to contact us, as you can send photos or videos of the problem and speak directly with our senior plumber.
Do you provide a guarantee on your work?
What happens if you need to order parts?
Yes, we provide a workmanship guarantee on most plumbing, heating, electrical and home repair work. Coverage depends on the type of job and existing system condition, so it is confirmed individually. Faults caused by ageing parts, hidden defects or unrelated system issues may not be covered.
Most parts can usually be sourced and purchased during the visit. If a specific part needs to be ordered, we’ll arrange it for you and schedule a convenient return visit. We’ll keep you updated on availability, cost and expected delivery time, so you know exactly what happens next.
How much does the work cost?
We prefer to be honest rather than advertise unrealistic low prices. Every job is different, so we assess each situation individually and provide a clear quote based on the scope of work, materials and time required. The price is always agreed with you before the work starts, so there are no unexpected charges.